Q1:Why the speed is so slow when I upload the PCB file？

Reply:We are sorry for this!, you can send your PCB gerber file to our mailbox sales@pcbonline.co, we also can solve this problem to you as soon as possible.

Q2:We want to do monthly settlement？What shall we do?

Reply:1.Apply for becoming our business users
             2. Upload or fax copies of related certificates
             3. Fill in the customer file information
             4. Pass our checking (within 5-10 working days)
             5. Become our customers of monthly statements, enjoy monthly discount and treatment.
You can send your attention to our mailbox sales@pcbonline.co, our customer service people will contact with you!

Q3: charge the test cost?chargetheMouldcost?

Reply:Free Mould/Free testing/No Hidden Fees

Q4:Can you keep the secret for my personal information and my PCB gerber file?

Reply:We had guaranteed to you when you registered in our website, and of course we will look your registration information as our top secret, you can refer to our registration terms .

Q5:How can I get the help if I meet some problem when I use your pcbonline?

Reply:You can get in touch with our online customer service people directly; they will help you on time. Or send your problem to our mailbox sales@pcbonline.co , we will reply you by email as soon as possible.